Privacy Policy

As a user of our website, you will find in this data protection declaration all the necessary information on how, to what extent and for what purpose we or third parties collect data from you and process it. The collection and use of your data is strictly in accordance with the legal requirements, in particular the EU Data Protection Basic Regulation (EU-DSGVO) and the Federal Data Protection Act (BDSG). We feel particularly committed to the confidentiality of your personal data and therefore work strictly within the limits set by the legal requirements. The processing of personal data is carried out on a voluntary basis, if this is possible for us. We also only pass on this data to third parties with your express consent. We ensure a high level of security for particularly confidential data, such as in payment transactions or with regard to your inquiries to us, by using SSL encryption. However, we would like to take this opportunity to point out the general dangers of using the Internet, over which we have no influence. Particularly in e-mail traffic, your data is not secure without further precautions and may under certain circumstances be collected by third parties.

1. Name and contact details of the data controller

Protect2Clean GmbH
Erzberg 5
38126 Braunschweig

Phone: +4953170222960

Managing Director: Karoline Matzi

2. Contact details of the Data Protection Officer

Kämmer Consulting GmbH
Phone: +49 531 702249-0

3. The scope of processing of personal data

In general, it is possible to use this website without entering and processing personal data. However, it may be necessary for you to provide us with data in order to process certain transactions, for example via the contact or order form. The following categories of data may be collected by us in this case:

  • Personal data (name, address)
  • Contact details (e-mail address, telephone number)
  • Company data (company, address, position, department)
  • Payment data (bank details)

The provision of this data is on a voluntary basis. However, if you do not provide us with the necessary personal data, your request may not be processed.

4. Collection of access data

The delivery and presentation of the content via our website technically requires the collection of certain data. When you access our website, these so-called server log files are recorded by us or the provider of the web space. These log files do not allow any conclusions about you and your person. The corresponding information consists of the

  • name of the website,
  • the current date,
  • the web browser and its version,
  • the operating system used,
  • the referrer URL as the page from which you switched to our site,
  • and the corresponding IP address.

We use this data anonymously for the presentation and delivery of our content and for statistical purposes. The information supports the provision and continuous improvement of our offer and is stored separately from other personal information on secure systems. We reserve the right to subsequently check the data mentioned should there be any suspicion of illegal use of our offer.

5. The purpose of processing personal data

Your personal data are processed for the following purposes:

  • processing of requests resulting from the contact form
  • establishment and implementation of contractual relationships
  • sending of the newsletter
  • server log files: presentation and delivery of the contents of our website; statistical purposes.

We process your personal data in accordance with the following legal principles:

  • Art. 6 par. 1 lit. a): You have given your consent.
  • Art. 6 par. 1 lit. b): You have concluded a contract with us or we have to carry out pre-contractual measures.
  • Art. 6 para. 1 lit. c): We must comply with a legal obligation.
  • Art. 6 para. 1 lit. f): Our legitimate interests outweigh your legitimate interests.

We process personal data in the context of data avoidance and data economy only to the extent and for as long as it is necessary for the use of our website, or as required by law.

If the purpose or legal basis for data processing ceases to apply and the end of the statutory storage period is reached, the data collected will be deleted or blocked if the statutory storage period still applies. Your personal data will not be disclosed to third parties without your explicit consent or a legal basis.

The collected data will not be used for an automated individual case decision or profiling or scoring.

6. Your rights as a data subject

You will receive information (Art. 15 EU-DSGVO) free of charge at any time about the personal data stored by us about your person as well as the origin, the recipient and the purpose of the data processing. You also have the right to request the correction (Art. 16 EU-DSGVO), blocking (Art. 18 EU-DSGVO) or deletion (Art. 17 EU-DSGVO) of your data. This does not apply to data that is stored on the basis of statutory provisions or required for the proper conduct of business. You have the right to object to the processing of your data (Art. 21 EU-DSGVO) and the right to data transferability (Art. 20 EU-DSGVO).

Right of objection

In accordance with Art. 21 Paragraph 1 DSGVO, you have the right to object to the processing of your personal data at any time, unless it serves the fulfilment of a contract, a legal obligation or the protection of vital interests.

You have the right to revoke your consent to the processing of personal data at any time with effect for the future. Processing that took place before the revocation is not affected by this.

If data is not covered by a statutory archiving obligation, we will delete your data at your request. If the archiving obligation applies, we will block your data.

For all questions and concerns regarding the correction, blocking or deletion of personal data, please contact our data protection officer at the contact details in this privacy policy or at the address given in the imprint.

If you feel that your rights have not been fully respected when handling your personal data, you have the right to lodge a complaint with the supervisory authority responsible for you.

7. Contact form/e-mail contact

On our website we provide you with a contact form which can be used for electronic contact. If you take this opportunity, the data entered in the input mask will be transmitted to us and processed. These data are:

  • Your name,
  • e-mail,
  • address,
  • company,
  • position,
  • department,
  • phone,
  • concerning,
  • message.

At the time the message is sent, the following data is also stored:

  • date and time of submission of the form.

Before sending your contact request, you will be referred to this privacy policy and must confirm receipt of the information by ticking a box. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be processed.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the contact request. If the processing of your inquiry is completed, the personal data will be deleted from the input mask immediately. Any additional personal data collected during the sending process will be deleted after a period of seven days at the latest. On your request we will delete your personal data immediately. If you request the deletion of the personal data processed within the scope of your enquiry (via contact form or e-mail), it may, however, no longer be possible to process your request.

8. User/Customer account

When registering for a user/customer account, certain mandatory data must be entered. These include:

  • Name,
  • invoice and delivery address,
  • phone,
  • valid e-mail,
  • password (this password gives you access to your data and allows you to update it or request its deletion),
  • company data (company, department, VAT ID number),
  • payment information.

The creation of a user/customer account is voluntary. This makes it easier for you to use our services, which go beyond the general content of our website, in the future as well. The personal data entered by you and stored by us will only be used for the above-mentioned purposes and for the maintenance of our customer database and will be deleted or blocked if you decide to deactivate or delete your user/customer account and no statutory storage periods conflict with this. The personal data of your user/customer account will be processed for the purpose of fulfilling the contract or for carrying out pre-contractual measures. With the deletion of your user/customer account, it may therefore no longer be possible for us to provide a service.

In order to be able to process and deliver your order, we only pass on your data to the respective delivery service commissioned with the delivery. We save the contract text and send you the order data by e-mail.

9. Shipping

When shipping with our shipping service provider your address will be passed on.

Your personal data will only be stored by the shipping service provider for as long as they are required to fulfil the contract or for statutory storage periods.

10. Processing of personal data for advertising purposes

In addition to processing your data for the above-mentioned purposes, we also use your data in accordance with Art. 6 Para. 1 letter f) DSGVO, irrespective of your consent to a newsletter, to communicate with you about your orders, certain products or marketing campaigns and to recommend products or services that might interest you.

You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual measures. A notification in text form to the contact data mentioned in the imprint or in this privacy policy (e.g. e-mail, letter) is sufficient for this purpose. Or you can use the link contained in an advertising e-mail to unsubscribe.

11. Processing of payment transactions

Since we process your payment ourselves, the processing of data for the handling of payment transactions is carried out exclusively by us.

12. Security

We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. All our employees and all persons involved in data processing are obliged to comply with the EU-DSGVO, the Federal Data Protection Act (new) and other data protection-relevant laws and to handle personal data confidentially.

13. SSL Encryption

Our website uses SSL encryption when transmitting confidential or personal content of our users. This encryption is activated, for example, for the processing of payment transactions as well as for inquiries that you make to us via our website. Please make sure that SSL encryption is activated for corresponding activities from your side. The use of the encryption is easy to recognize: The display in your browser line changes from “http://” to “https://”. Data encrypted via SSL cannot be read by third parties. Please transmit your confidential information only if SSL encryption is activated and contact us if in doubt.

14. Third party content and services

The offer on our website may also include content, services and performances of other providers that complement our offer. Examples of such offers are maps from Google Maps, YouTube videos or graphic representations of third parties. Calling up these services from third parties regularly requires the transmission of your IP address. This enables these providers to perceive your user IP address and also to store it. We make every effort to include only those third party providers who use IP addresses solely for the delivery of content. However, we have no influence on which third party provider may store the IP address. This storage may serve statistical purposes, for example. Should we become aware of storage processes by third-party providers, we will inform our users of this fact immediately. In this context, please also note the special data protection declarations for individual third-party providers and service providers whose services we use on our website.

You can also find them in this privacy policy.

15. Cookies

We use cookies on our website. These small text files are stored on your PC from our server. They support the presentation of our website and help you to navigate around our website. Cookies collect data about your

  • IP address,
  • to your browser,
  • your operating system,
  • and your Internet connection.

We do not combine this information with personal data and do not pass it on to third parties. Under no circumstances are cookies used by us to bring malicious or spy programs onto your computer. You can also use our website without the use of cookies, which means that some displays and functions of our offer may only work to a limited extent. If you would like to deactivate cookies, you can do so via special settings in your browser. Please use its help function to make the appropriate changes. You can manage online ad cookies via the following links: for the USA for Europe.

16. Matomo (Piwik)

On this website, data is collected and stored using the web analysis service software Matomo (, a service of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, (“Mataomo”) on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Art. 6 Para. 1 letter f DSGVO. For the same purpose, pseudonymised user profiles can be created and evaluated from this data. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor’s Internet browser. Among other things, the cookies enable the recognition of the Internet browser. The data collected with Matomo technology (including your pseudonymised IP address) are processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.

If you do not agree with the storage and evaluation of this data from your visit, you can object to the storage and use of this data at any time by clicking on the mouse. In this case a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie is also deleted and may have to be reactivated by you.

17. YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged in to your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

For more information on the handling of user data, please see the YouTube privacy policy at

18. Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support Web Fonts, a default font is used by your computer.

More information about Google Web Fonts can be found at and in the privacy policy of Google:

19. Changes to this privacy policy

We will update this policy from time to time to protect your personal information. You should review this policy from time to time to stay informed about how we protect your information and continually improve the content of our website. If we make significant changes in the way we process the personal information you provide to us, we will notify you by placing a clear and prominent notice on the website. By using the website, you agree to the terms of this privacy policy for the protection of personal data.

If you have any questions regarding these data protection provisions, please contact our data protection officer mentioned above.